Privacy Policy — WantSMS

This Privacy Policy explains how WantSMS (“WantSMS”, “we”, “us”, “our”) collects, uses, shares, and protects information when you access or use our website, dashboard, and related services (collectively, the “Service”).

The Service is operated by Felixtech LLC.

If you do not agree with this Privacy Policy, please do not use the Service.

1) Summary (plain-language)

We collect email + password for account creation.
We operate the Service to help you receive verification messages using numbers provided through our platform.
We do not run ads and do not use tracking/analytics tools like Google Analytics, Meta Pixel, or Microsoft Clarity at this time.
Payments are processed via third‑party payment providers (card and cryptocurrency). We do not store full card details.
We keep certain usage records to operate the Service:
- Temporary number reservation details: typically stored up to 6 months.
- Your number/history shown in your dashboard: typically stored up to 1 year.
We do not share your email with number providers for the purpose of delivering the Service.

2) Information we collect

2.1 Information you provide

When you use the Service, you may provide:

Account information: email address and password.

If you contact support, you may provide:

The content of your message and any information you choose to include.

2.2 Information we collect automatically

When you access the Service, we may automatically receive certain technical information, such as:

IP address (or approximate location derived from IP)
Device and browser information
Pages/requests made to our Service
Security-related events

We use this information to maintain security, prevent abuse, troubleshoot issues, and operate the Service.

3) How we use information

We use the information we collect to:

Create and manage your account
Provide the Service (including making numbers available and showing received messages in your dashboard)
Prevent fraud, abuse, and unauthorized access
Provide customer support and communicate with you about service-related issues
Process payments and maintain financial records
Comply with applicable laws and enforce our Terms

4) Verification messages & number usage data

4.1 Message visibility

The Service is designed to display incoming verification messages in your dashboard. Depending on how the Service operates, we may process and store message-related data needed to display your activity and provide customer support.

4.2 What we store (retention)

To operate the Service and show your dashboard history:

We store temporary number reservation details for a limited period (typically up to 6 months).
We store your account’s number usage/history (for dashboard history and support) typically up to 1 year.

We may retain limited technical and security records (such as access logs, abuse-prevention records, and payment reference IDs) for a limited period as needed for security, compliance, and dispute handling.

5) Cookies and similar technologies

We use cookies or similar technologies that are necessary to:

keep you signed in (session cookies),
maintain account security, and
ensure the website functions properly.

Analytics / advertising cookies

We do not use third‑party analytics or advertising trackers at this time (for example Google Analytics, Microsoft Clarity, Meta Pixel).

6) Payments

We use third‑party payment processors Stripe (card payments) and Blockonomics (cryptocurrency payments) to handle payments.

Card payments (Stripe): Payment details are processed securely by Stripe. We do not store full card numbers or card security codes in our systems. You may see Felixtech LLC as the merchant/descriptor in Stripe checkout screens or on your card statement.
Crypto payments (Blockonomics): Crypto payments are processed through Blockonomics. We do not store private keys.

Payment records we store

To confirm payments, credit your account, prevent duplicate credits, and support billing inquiries, we may store limited payment records in our database, such as:

internal order number,
payment status (created/pending/paid/failed),
credits purchased / amount and currency,
timestamps,
processor references (for example a Stripe Checkout reference number or payment intent reference; or a crypto order/transaction reference when available).

Detailed payment information is handled by the payment processors and banks and is subject to their own privacy policies and retention practices.

7) How we share information

We do not sell your personal information.

We may share information in limited situations:

Service providers (processors): We rely on third‑party providers for infrastructure and operational functions such as hosting, security, payment processing, and sending account/support emails. These providers may process limited personal data (typically an email address or transaction reference) only as needed to deliver their services to us, and they must protect it and not use it for their own independent purposes.
Legal and safety: if required by law, regulation, or valid legal process; or to protect rights, security, and integrity of WantSMS, our users, or others.
Business operations: during a merger, acquisition, or sale of assets (subject to appropriate confidentiality and notice where required).

8) Data security

We take reasonable technical and organizational steps to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

You are responsible for maintaining the confidentiality of your password and for all activity under your account.

9) Data retention

We retain personal information only as long as reasonably necessary for:

providing and improving the Service,
maintaining security and preventing abuse,
complying with legal obligations, and
resolving disputes and enforcing agreements.

Typical retention periods include:

Temporary number reservation details: up to 6 months.
User dashboard number history: up to 1 year.

Retention may vary depending on operational and legal requirements.

10) Your rights and choices (global + GDPR)

Depending on where you live (including the EEA/UK), you may have rights such as:

Access: request a copy of certain personal information we hold about you.
Correction: request that we correct inaccurate or incomplete information.
Deletion: request deletion of your account and/or certain personal information. In some cases, we may need to keep limited information to comply with law or to protect the security and integrity of the Service.
Objection / restriction: object to, or request restriction of, certain processing.
Portability: request a portable copy of certain data (where applicable).
Withdraw consent: where we rely on consent, you can withdraw it at any time.

Account deletion requests

You may request deletion of your WantSMS account. Once verified and processed, we will delete your account from our database.

To exercise these rights (including account deletion), contact us using the information below. We may need to verify your identity before fulfilling your request.

11) International transfers

We may process and store information in countries different from where you live. Where required, we use appropriate safeguards for cross‑border data transfers.

12) Children’s privacy

The Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can take appropriate action.

13) Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post updates on this page and revise the “Last updated” date. Your continued use of the Service after an update means you accept the revised policy.

14) Contact

For privacy questions or requests, contact us at:

support@wantsms.com
Or via our Contact Us page: https://wantsms.com/contact-us/